How Do I Fix an SSL Error?

If you have an SSL error in your H&R Block Software, here’s what you need to know.

How to fix an SSL error for Windows:

1. Check the time and date on your system:
   • Double-click on the time shown in the lower right-hand corner of your screen (in the system tray).
   • On the Date and Time tab, set the correct date and time.
   • Click Apply, then OK.
2. Temporarily shut off all of your firewall and security software.
3. Check your H&R Block Tax Software proxy settings:
   • Go to the Tools menu and choose Proxy Settings.
   • Choose Use the system automatic proxy configuration script, then click OK.
   • Try to install your state return or e-file your return again.
   • If these steps don’t work, repeat them — but, at step 2, choose Disable all proxy settings.
4. Restart your computer before you attempt to e-file your return or buy a state return.

How to fix an SSL error for Mac:

1. Temporarily shut off all of your firewalls and security software.
2. Check the time and date on your system:
   • Choose System Preferences from the Apple menu.
   • Click the Date & Time icon.
   • Set the current date and time, then click Save.
   • Exit System Preferences.

Still Have an SSL Error on H&R Block Software?

If you’re still having an SSL error, H&R Block support specialists can help. Contact them at 800-HRBLOCK (800-472-5625).