{"id":60902,"date":"2022-09-08T14:13:09","date_gmt":"2022-09-08T19:13:09","guid":{"rendered":"https:\/\/resource-center.hrblock.com\/?post_type=newsroom&p=60902"},"modified":"2023-02-28T13:41:30","modified_gmt":"2023-02-28T19:41:30","slug":"delivering-excellent-client-care","status":"publish","type":"newsroom","link":"https:\/\/hrbcomlnp.hrblock.com\/tax-center\/newsroom\/people-culture\/delivering-excellent-client-care\/","title":{"rendered":"H&R Block Recognizes Those Delivering Excellent Client Care"},"content":{"rendered":"\n

The company honored 25 tax office associates and franchise employees for providing expertise and care<\/em><\/p>\n\n\n\n

KANSAS CITY, Mo. (Sept 8, 2022) \u2013 <\/strong>Every year more than 60,000 <\/a>H&R Block<\/a> (NYSE: HRB) tax pros, tax office associates, and franchisees deliver expertise and care to millions of clients. Last week, 25 were recognized with the Henry Bloch Excellence in Client Service Award for going above and beyond to help their clients with their most important financial transaction of the year.<\/p>\n\n\n\n

H&R Block co-founder, Henry Bloch, was passionate about serving clients and communities, and those are also key elements of the company’s Purpose: “To provide help and inspire confidence in our clients and communities everywhere.” The Henry Bloch Excellence in Client Service (HBCS) Awards have been an annual company tradition for 18 years. The awards identify distinct individuals who reflect the company’s Block Behaviors: Customer-Centric, Curious, Problem Solvers, Straightforward, Bold, Better Together and Resilient. These award-winners don’t just resemble H&R Block’s Purpose and Behaviors; they have gone above and beyond to make client experiences personal and meaningful.<\/p>\n\n\n\n

“It’s an honor to present these awards to people who went the extra mile to impact the lives of the people and communities they’re serving,” said Bob Moretti, Senior Vice President of Retail Operations at H&R Block. “From comforting clients during major losses, to donating belongings, to even driving a client to the hospital for emergency care, these client-facing teammates deserve the recognition they’re receiving. We are eager to hear more stories like these from our offices everywhere.” <\/p>\n\n\n\n

Meet this year’s winners:<\/p>\n\n\n\n