{"id":40435,"date":"2018-10-24T16:55:03","date_gmt":"2018-10-24T21:55:03","guid":{"rendered":"https:\/\/resource-center.hrblock.com\/?post_type=support&#038;p=40435"},"modified":"2018-10-24T16:55:03","modified_gmt":"2018-10-24T21:55:03","slug":"unfreeze-computer-screen","status":"publish","type":"support","link":"https:\/\/hrbcomlnp.hrblock.com\/tax-center\/support\/online\/technical-issues-online\/unfreeze-computer-screen\/","title":{"rendered":"How Do I Unfreeze My Computer Screen?"},"content":{"rendered":"<p>Are you using H&amp;R Block\u2019s Online program to do your taxes and having issues with the screen freezing? Here we outline how to unfreeze your screen, so you can continue entering your tax info.<\/p>\n<p>You might notice that the screen freezes when you are in a section with <strong>Add<\/strong>, <strong>Edit,\u00a0<\/strong>or <strong>Delete\u00a0<\/strong>buttons. This can happen on a desktop or laptop computer because the page has not fully loaded.<\/p>\n<h2><b><span lang=\"EN\">How to\u00a0<\/span><span lang=\"EN\">Unfreeze Your Screen <\/span><span lang=\"EN\">and Avoid Future Issues<\/span><\/b><\/h2>\n<p>To unfreeze a screen, you can simply press the F5 key at the top of your computer keyboard. This should reload the current page and resolve the issue.<\/p>\n<p>To avoid this problem as you continue to go through the program, wait a few moments for the <strong>Next\u00a0<\/strong>and\/or <strong>Back\u00a0<\/strong>buttons to appear in the lower corners of the screen. You\u2019ll then know the page has fully loaded. At that point, you can press <strong>Add<\/strong>, <strong>Edit<\/strong>, or <strong>Delete<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you using H&amp;R Block\u2019s Online program to do your taxes and having issues with the screen freezing? Here we outline how to unfreeze your screen, so you can continue entering your tax info. You might notice that the screen freezes when you are in a section with Add, Edit,\u00a0or Delete\u00a0buttons. This can happen on [&hellip;]<\/p>\n","protected":false},"author":418,"featured_media":0,"menu_order":0,"template":"","topic":[16235,16238],"class_list":["post-40435","support","type-support","status-publish","hentry","topic-online","topic-technical-issues-online"],"acf":[],"yoast_head":"<title>How to Unfreeze Your Computer Screen | H&amp;R Block<\/title>\n<meta name=\"description\" content=\"Figure out the steps to unfreeze your computer screen with help from H&amp;R Block. 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